Unit4 Accelerating Innovation to Meet Customer Demand

X4U customer events see growing interest in Unit4’s people-powered, AI-driven ERP as customers continue to embrace Success4U to support their cloud migrations.

London, UK, July 23, 2025 – Unit4, a leader in enterprise cloud applications for people-centric organisations, has closed the first half of 2025 with continued drive and momentum. Hosting its annual customer event, X4U, at venues across Europe, Unit4 saw growing demand from customers wanting to understand how its vision for self-driving ERP could help them to modernise their IT systems. To meet that interest, Unit4 continues to invest in new technologies that sets its ERP apart as the most innovative, cloud native platform for mid-market services-centric organisations. Customer cloud migrations have continued at pace, with many now choosing to adopt Unit4’s Success4U service methodology to support a smooth transition.

Empowering our customers with Innovation

Unit4 recently announced the launch of Advanced Digital Agent, Ava,  that streamlines ERP workflows with AI-driven orchestration and automation. In addition, Unit4’s Spring 2025 solution release introduced updates that simplifies workflows and empowers teams to deliver more impactful results. For example, Unit4’s Invoice Management Experience, powered by AI features like Invoice Data Capture (IDC) and the Accounting Prediction Service (APS). These features drastically improve accuracy and reduce processing time, with invoice coding accuracy increasing by up to 50% and processing times slashed by up to 30%.

Additionally, the new invoice follow-up screen, integrating Ava’s capabilities, makes tracking statuses simpler and more efficient. Combined, these improvements have been shown to cut supplier inquiries by up to 40%, freeing up teams to focus on what really matters.

Unit4’s resource request capabilities in ERPx make connecting the right talent with the right tasks faster and easier. Seamless communication between project managers and resource managers ensures projects stay on track and aligned with goals.

This release is packed with enhancements to help finance and operations teams work smarter, not harder. From sophisticated automation to compliance solutions, Unit4 continues innovating to simplify challenges and deliver tangible value.

Celebrating 10 Years of Innovation with Crazy Lab Days

Unit4 proudly marks the 10th anniversary of Crazy Lab Days, its flagship internal innovation event that reflects the company’s ongoing commitment to exploring and building solutions with next-generation technologies. This initiative brings together employees from across regions and roles, empowering them to develop ideas over five months that address real customer challenges and deliver meaningful value.

From these submissions, the Product & Engineering leadership team selects the top five concepts to advance to the final stage—Crazy Lab Days week in Lisbon—where they will be transformed into working prototypes. With strong backing from Unit4’s senior leadership, the most promising innovations are integrated into the company’s solutions portfolio.

These innovations aim to enhance user experience, streamline operations, and adapt to evolving customer needs. Past successes include Ed the Manager (Smart Automation Services), Payroll Navigator, or AIMapping, which has revolutionized data discoverability.

Strengthening Customer Traction Across Broad Range of Industries

Unit4 closed the first half of the year with strong momentum in cloud migrations, new customer wins and customers who are live on Success4U. With 50% of engagements now using Success4U and more than 1100 customers in the cloud, this showcases Unit4’s commitment to empowering customers to maximise their ERP investments and rapidly deliver value.

Customers included:

• IVL Swedish Environmental Institute, is located in Stockholm and is an independent research institute within the environment and sustainability
• Wedbush Securities, a leading financial services provider, headquartered California, US
• Municipality of Breda, one of the larger municipalities in the Netherlands
• Huge Bostäder AB, a real estate company located in Huddinge, Stockholm, Sweden.